While IT meltdowns do happen now and then, managed IT offers ongoing preventative care for your technology. When we provide regular IT maintenance, most IT emergencies cease to exist. ABQ-IT ensures all software is up to date and can replace hardware regularly (many companies like to update hardware every two years or so). A main request of managed IT clients is managed firewall protections. We make sure the firewall is updated with the latest threat level detection and ensure the firewall is indeed running and screening for threats. Our clients also have the confidence that since we have a working relationship with them team, should a new need arise, we can tackle it right away.
As with our professional IT services, managed IT services address many of the same needs—networking, back-up and recovery, monitoring, and servers. Plus, we provide the top service level agreements in the industry. Depending on the needs of your business, we will come up with an agreement on how quickly we will guarantee we can respond to an issue. Our most responsive SLA is four hours, and they go up to 24 hours, depending on the needs of your business.
ABQ-IT thrives when our community’s businesses are thriving, so our goals are your goals. Let us provide you with the peace of mind that comes with managed IT services for Albuquerque businesses.
Inquire Now »We offer complete “IT In A BOX” or Ala Carte. Whatever it takes to run your business or just a small part. You let us know and we’ll build a service agreement that fits.