Below, you’ll find a case study of a real CompleteCloud user (from the parent company—Avatara) and how they were able to improve their IT infrastructure while avoiding unnecessary capital spending.

Avatara client, Kemco, is a diversified solutions provider for the aerospace and defense industries. They employ stringent controls and lean manufacturing practices to deliver certified, flight-critical components that exceed exacting quality, cost, and delivery standards. From precision manufacturing to innovative engineering services, Kemco Aerospace Manufacturing is the partner of choice for a wide range of aerospace and defense applications.

The Problem

When business partners Rick Zimmerman and Dan Ladenberger acquired Kemco in 2007, they were facing a challenging turnaround project. There were many issues with the company varying from internal manufacturing operations and infrastructure to external account-related issues. As they built a plan to turnaround Kemco, they identified their IT infrastructure as strategic in their turnaround efforts, yet not core to their business. They needed a solution in place fast so they could focus their energy on improving manufacturing processes and enhancing client relationships.

The current IT infrastructure had a long list of issues:

  • Outdated hardware
  • Patchwork network
  • Part-time/non-skilled IT support
  • Expensive external IT consultants
  • No backup
  • No off-site storage
  • No disaster recovery

Because the business was in financial distress, they wanted to avoid a major capital expenditure with their IT infrastructure.

The Solution

Kemco decided to go with CompleteCloud. They were able to avoid the capital expenditure while completely rebuilding their IT infrastructure. Their new infrastructure was built in a secure enterprise data center, which was critical due to the sensitivity of their client base being a Department of Defense supplier. They addressed the computing needs of their diverse 70 employees, varying from assembly line terminals to manufacturing engineers. They also checked the box on off-site backup and disaster recovery, which was important to them and their clients.

The Results

Since Kemco migrated to CompleteCloud, they have grown to more than 170 employees in two locations. CompleteCloud supports three separate businesses: Kemco Manufacturing, Kemco Labs, and Rhino Arms. What was once a turnaround project for Rick and Dan is now a thriving enterprise. Dan Ladenberger, who is the President and runs the operations, commented, “There were some unexpected advantages to the CompleteCloud. (1) We went through a major facility move, and it was easy and painless as we did not have to worry about moving computers. (2) We have 247 support. We did not consider this upfront, but we are manufacturing all night long and our IT issues used to just wait until the morning. Now they can be addressed in the middle of the night, which has increased productivity and employee morale.”

Rick Zimmerman, Kemco CEO, added, “Our IT just works; it is reliable and secure and allows us to run our business effectively. I am a financially driven business owner and I have done cost comparisons 4-5 times over the last seven years; I cannot find a more cost-effective solution.”

Ready to talk Managed IT Services?

ABQ-IT uses CompleteCloud, in the same way, to help our clients with their ongoing IT needs. Contact us today at (505) 582-6583 to learn how we can help you update your IT infrastructure without breaking the bank.